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The Preschoolians Return Policy

 
Any style can be returned within 2 weeks of receipt. The shoe must be in new, unworn condition and in the original packaging. Once the return request has been logged by Preschoolians, we provide a postage paid label to place on the pouch for domestic returns. For International returns, customers will have to pay the return postage themselves. Please note for Design Your Own shoes, as these have been specially designed by you for your child, no exchanges or refunds are permitted.

If you would like to send a shoe back, please send an e-mail to info@preschoolians.com and await a reply. Upon receipt of the shoe in new condition we will credit your account. The original shipping charge is not refunded and $5 will be subtracted from the price of the shoe as the cost of handling and re-stocking the return. For international customers, as you are paying the return shipping charge, we will refund the original shipping charge and will still deduct the $5 handling fee.Please note that charges on your credit card bill and statement for Preschoolians will appear as Jeffrey Silverman Creations. We encourage you to see why tens of thousands of people around the world love Preschoolians by clicking here: Testimonials

We pride ourselves on being able to fit 99.9% of all children in the world. We have the largest selection on soft sole shoes for indoor and outdoor use in the world. Our shoes are very flexible as we believe barefoot is best and as a result what a child needs is protection and not support. If you agree buy our shoes with peace of mind. If you are not sure e-mail us and we will be happy to assist you in making the best choice.


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